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Poker Chips

Frequently Asked Questions

Casino Royale Rentals
  • Do you have a minimum table order?
    No. However, we recommend a minimum of 3 tables.
  • Do you have a minimum for how many hours for gambling?
    No. However, we recommend a minimum of 2 hours.
  • Am I able to request tables only?
    Yes. We provide tables only without dealers included.
  • What is your cancellation policy?
    The security deposit is non-refundable. However, it may be applied to a new date and time within 6 calendar months, if the event is to be rescheduled. Please be advised: Rescheduling the event is subject to availability. Holidays are excluded and the month of December.
  • Do you provide raffle prizes for the casino entertainment?
    We provide complimentary a raffle drum and raffle tickets, if you decide to provide raffle prizes for the casino entertainment.
  • When is the remaining balance due?
    The remaining balance is due 24 hours prior to our delivery arrival time. The event is subject to cancellation, if the remaining balance and/or total balance is not paid upon our arrival.
  • Is gratuity required?
    Gratuity is not required, however it is always appreciated from all our team members.
  • Are vendor meals required?
    No. However, vendor meals are always appreciated from all our team members.
  • Do we play with real money?
    No. The casino tables are strictly for entertainment purposes with no money involved.
  • What is the attire of the dealers?
    Dealers are dressed in all black attire, black shoes, black slacks, black button down long sleeve, and/or black dress.
  • What form of payment do you accept?
    We accept Debit, Credit or Check.
  • Are we able to customize chips or the tables?
    We have a preferred vendor to contact if you wish to have customized casino chips. We are unable to accommodate by providing custom tables.
  • Do you provide chairs?
    Yes. We provide our chairs from a party rental. You are more than welcomed to inquire a selection of chairs with us, if interested. Pricing may be subject to change.
  • Are you able to extend during the event?
    Extension is subject to availability if are dealers are available to do so and per pricing.
  • How do I secure the tables for my event?
    When you are ready to move forward, once the security deposit has been paid, you will be booked for your casino entertainment!
  • Do we need to provide parking for your staff at a venue or hotel?
    Yes. Parking must be provided for our team members. This can either be billed prior or after the event.
  • How do raffle tickets and raffle prizes work?
    Gambling will conclude 20-30 minute prior to the gambling end time. For this example, if you have us scheduled from 6pm-10pm, gambling will conclude at 9:30pm. Guests will then be directed to exchange their casino chips for raffle tickets at any of the casino tables. By 9:55pm, we will have the raffle drum ready to raffle off prizes for the casino entertainment!
  • What time do you tear down and/or strike?
    Our dealers will immediately change into their delivery attire when gambling has concluded and begin tearing down.
  • What color raffle tickets do you provide?
    We will provide complimentary red double sided raffle tickets.
  • How do guests start to gamble?
    At the beginning of the event, the "Pit-Boss" will distribute a gold token to every guests. When guests are ready to gamble, they may exchange these tokens at any one of the casino tables to receive their casino chips. Guests will start with $500 in casino chips.
  • Do you provide barstools?
    No. We do not provide barstools. We only recommend having barstools for guests that have difficulty standing for long periods of time and/or on the elderly side. What tends to happen when barstools are utilized, is guests will sit at the table the full duration of the event and not allow others the opportunity to gamble. We recommend seating only for the Texas Hold 'em.
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